Shipping and Returns Policy
Shipping & Returns β Funnetra.com
We want your experience with Funnetra.com to be smooth and worry-free. Below you'll find our standard shipping and return policies.
π Shipping Policy
Processing Time:
All orders are processed within 1β2 business days (excluding weekends and holidays) after receiving your order confirmation email. Youβll receive another email with tracking details once your order has shipped.
Delivery Times:
- U.S. Mainland: 3β7 business days
- U.S. Territories (Guam, Saipan, etc.): 5β10 business days
- International Orders: 7β15 business days (depending on location and customs)
Shipping Costs:
Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on qualifying orders.
π Returns Policy
We accept returns within 30 days of delivery for eligible items.
To qualify for a return:
- The item must be unused, unopened, and in its original packaging.
- You must provide proof of purchase (such as your order number or receipt).
- Items that show signs of wear or damage due to customer use are not eligible for return.
Return Instructions:
- Contact our support team at support@funnetra.com with your order number and reason for return.
- Once approved, we will provide the return address and instructions.
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds:
Refunds will be issued to the original payment method once we receive and inspect the returned item. Please allow 5β7 business days for processing.
π« Non-Returnable Items
The following items are not eligible for return:
- Used products
- Items without original packaging
- Clearance or final sale items
- Customized or special-order products
β Questions?
Need help with a return or have shipping concerns?
π§ Contact us at support@Funnetra.com β weβre here to help!
Β